FAQs

Frequently Asked Questions (FAQs)

1. What makes Skiel different from other skincare brands?

Skiel combines science-backed ingredients with luxurious simplicity. Our products are crafted to deliver visible results while maintaining purity, elegance, and quality in every detail — from formula to packaging.


2. Is Skiel Vitamin C Serum suitable for all skin types?

Yes. Our Vitamin C Serum is formulated to suit all skin types — including sensitive skin. It is dermatologically tested, lightweight, and free from parabens, sulfates, and harsh chemicals.


3. How do I use the Vitamin C Serum?

Cleanse your face and pat dry. Apply 2–3 drops of serum evenly on your skin using your fingertips, then gently massage. Follow with a moisturizer or sunscreen in the morning. Use daily for best results.


4. How long does it take to see results?

Most users begin to notice improved glow, smoother texture, and brighter skin tone within 2–3 weeks of consistent use. Long-term results improve over time with daily application.


5. Can I use Skiel Vitamin C Serum with other skincare products?

Yes. Skiel works well with most skincare routines. However, if you use retinol or exfoliating acids, apply them at night and use Skiel Vitamin C Serum in the morning for optimal balance.


6. Are your products cruelty-free?

Absolutely. Skiel does not test on animals. Our products are cruelty-free and ethically produced.


7. How should I store the serum?

Keep your serum in a cool, dry place, away from direct sunlight and heat. Our dark glass bottle helps protect the formula and maintain its potency.


8. Where can I purchase Skiel products?

You can order directly through our official website [www.skiel.store] or our verified social media pages. We offer delivery All Over Pakistan and secure payment options.


9. Do you offer returns or exchanges?

Yes, we offer returns for damaged or defective items. Please contact our support team within 3 days of receiving your order for assistance.


10. How can I contact Skiel’s customer support?

You can reach us via email at skiellabs@gmail.com or through WhatsApp at (+92 37098016247) for quick responses.